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31:
Stripping for the Audience: Secrets of Great Presenters
Some say the secret to being a good presenter is to visualize the audience naked. I say if you really want to be a great speaker, it's the speaker who must strip for the audience.
32:
Basics and Benefits of Voice Mail and Unified Messaging
Summary: A look at why business owners should take advantage of automated voice mail services; how and what functions they perform; how to determine which capabilities you need and don't need; and how to evaluate service vendors.
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